ForeSee Results Bylined Articles
Browser Satisfaction:
Browser satisfaction at the 40 largest e-retailers slips from a year ago
Internet Retailer
June 2006
Internet retailing by its very nature is a numbers game. Using advanced web analytics and e-commerce technology merchants can measure every important aspect of their web site. For many retailers, daily, monthly and annual sales are the biggest indicator of how well they’re performing and stacking up against their key competitors.
Satisfaction Guaranteed:
The ACSI expert on federal Web sites tells you how to figure out
whether your site serves citizens well.
FedTech
May 2006
Many government agencies spend considerable time, resources and money on usability testing — and with good reason. Usability testing is a critical qualitative step for identifying how to make government Web sites more user-friendly and effective.