
Download the Q3 2009 E-Gov Commentary
Citizen satisfaction with Federal government websites is at an all-time high with the largest quarter-over-quarter increase to date, according to the third quarter 2009 release of the American Customer Satisfaction Index (ACSI) E-Government Satisfaction Index. Many e-gov sites are "top performers" meaning they scored over 80, and many Federal government sites rival even private sector stalwarts like Amazon.com and Google.com.
Find out what’s behind the trends in e-government citizen satisfaction -- complete the form below to download the free Q3 2009 ACSI E-Government Satisfaction Index.