Press Releases
Allina Promotes Online Health with ForeSee Results
November 19, 2009
ForeSee Results today announced that they are helping Allina Hospitals & Clinics measure and monitor online customer satisfaction.
Greystone.Net, ForeSee Results Collaborate to Help Clients
October 29, 2009
Greystone.Net has always encouraged clients to get input from Web site users to improve the overall experience, and is now partnering with one of the leading providers of online customer satisfaction management and measurement.
Citizen Satisfaction with Federal Websites Surges to New All-Time High
October 27, 2009
Citizen satisfaction with federal government websites surged to a new all-time high in the third quarter of 2009.
ForeSee Results Helps NPR Listen to Online Customers
September 22, 2009
ForeSee Results today announced that it has been working with NPR to assess and improve online customer satisfaction with the organization’s website: www.npr.org.
ForeSee Results Appoints New Director of Government and Public Sector Markets
September 3, 2009
ForeSee Results today announced that Dave Lewan has been appointed as Director of Government and Public Sector Markets, a new position created to meet growing demand.
Google Still King of Customer Satisfaction, According to Latest
American Customer Satisfaction Index
August 18, 2009
Google maintains its position on top of the search engine and portal industry, according to the latest American Customer Satisfaction Index (ACSI).
Citizen Satisfaction with Federal Websites Stabilizes But Falls Short of Rebound
July 28, 2009
The American Customer Satisfaction Index E-Government Satisfaction Index scores 73.6 for the second quarter, halting a drop in the first quarter that came after three consecutive quarterly gains.
Online Transparency Drives e-Government Satisfaction, Trust in Government, According to New Study from ForeSee Results
July 28, 2009
A landmark study is the first to quantify the impact of online transparency and satisfaction on both overall trust in government and on citizen engagement with government.
Kevin Ertell Joins ForeSee Results as Vice President
June 22, 2009
ForeSee Results announced that Kevin Ertell has joined the company as vice president of retail strategy.
Jeff Blackman of ForeSee Results Named CFO of the Year by Crain’s
June 15, 2009
ForeSee Results today announced that Jeff Blackman, Chief Financial Officer of ForeSee Results, received a CFO of the Year Award from Crain’s Detroit Business.
Newegg and ForeSee Celebrate Three Years of Growing Consumer Satisfaction
June 11, 2009
Leading online retailer Newegg Inc. recently finished its third year of partnership with ForeSee Results to measure and analyze customer satisfaction online.
ForeSee Results Unveils CS SiteManager 4.0
June 4, 2009
ForeSee Results unveiled an enhanced version of their online customer satisfaction analytics suite called CS SiteManager 4.0.
HD Supply Facilities Maintenance Tracks Online Customer Satisfaction with ForeSee Results
June 1, 2009
HD Supply Facilities Maintenance, a leading supplier of maintenance, repair and operations products, has enlisted ForeSee Results to capture online “voice of customer” feedback and measure customer satisfaction with its web site.
Drop in Online Customer Satisfaction Offers More Bad News for Retailers,
According to ForeSee Results
May 11, 2009
Amid conjecture that the worst days of the recession may be behind us, a new report released today from ForeSee Results finds that customer satisfaction with many of the largest online retailers is taking a dive.
ForeSee Results Announces Acquisition of Session Recording Technology and New Product Launch
May 6, 2009
ForeSee Results today announced the launch of CS SessionReplay, a new tool that records what selected site visitors are seeing and doing on a website in a real-time movie format.
Citizen Satisfaction with e-Government Registers First Decline in a Year
April 28, 2009
Citizen satisfaction with federal government websites falls in the first quarter, according to the American Customer Satisfaction Index (ACSI) E-Government Satisfaction Index.
Customer Satisfaction with Nonprofit Websites Increases Donations,
Volunteering, Loyalty
April 27, 2009
Visitors to nonprofit websites are more likely to donate money, volunteer time, and recommend the nonprofit to others if they are satisfied with their online experience.
ForeSee Results Supports Michigan Technology Start-Ups
April 21, 2009
ForeSee Results announced that CEO Larry Freed will be on a panel of featured speakers at the TechNow ’09 conference in Royal Oak, Michigan on April 23, 2009.
Customer Satisfaction with Online Financial Services Improves Despite Sagging Economy
April 21, 2009
Customer satisfaction with online financial services improved over the last year even as the financial sector of the economy deteriorated.
Drop in E-Commerce Satisfaction Ends Three Year Climb in American Customer Satisfaction Index
February 17, 2009
Steep Decline in E-Brokerage Drives Decline in E-Commerce Satisfaction; E-Retail Also Slips
Past Press ReleasesForeSee Results regularly issues press releases on a variety of topics from independent
research to new client wins to commentary on the American Customer Satisfaction Index
(ACSI). Click to see our previous press releases: |
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